it asks you to call a certain number you don’t recognise.For example, a phishing scam trying to imitate O2 might replace the letter 'O' with the number zero there are suspect links or there’s a name in the header with extra letters, numbers or substitutions.it asks you to provide sensitive personal or financial information or passwords, or to make transactions by following a link in the message.there’s a generic 'dear customer' header.Signs that an email, message or call might not be genuine:
Remember, we will never email, text, or call you and ask for a one-time code, password, or other security information you've set up on your O2 account. They might even appear within an existing text message string from an organisation you know, for example, some of ours are ‘My O2’, ‘O2UK’, ‘O2SwapMySim’. These messages or calls can be very convincing and look or sound like genuine messages sent by organisations you already deal with. The site will have a form asking for personal information like usernames, passwords, bank account details, or pins. The message or caller might ask for personal or financial information, such as personal security details, bank details, one-time codes, or passwords, or they might ask you to visit a fake website that looks real.
These scams work by sending you an email or text, or by someone calling you and pretending to be from your bank, service provider, the Police, or another trusted company. When this happens through text message, it’s known as smishing. Phishing is when fraudsters attempt to get hold of sensitive information such as usernames, passwords, and credit card details, by pretending to be a trustworthy source in an email.
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